Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Issues: - Bad service - Slow 4G internet connection speed even when the signal is really strong - Internet connection often gets disconnected - Talking to a CS representative doesn't resolve anything related to fixing internet connection issues - Escalated issues to their technical department doesn't get fixed - Affordable service / packages but does not deliver on what is promised - Hard to watch / stream videos because of the slow internet connection - Not good to use for gaming because of internet connection issues - Websites loaded with a lot of graphics take a long time to load because of internet connection issues Area: Salmiya, Kuwait Check the screenshots and make your own judgement.

Product or Service Mentioned: Ooredoo 4g Internet Service.

Reason of review: Bad quality.

I liked: Affordability of their internet plans, Bandwidth allocation.

I didn't like: Bad service, Slow 4g internet connection.

Company wrote 0 public responses to the review from Jun 14, 2017.
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