OoredooComplaints and Reviews

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  • Customers like
    • Affordability of their internet plans 1
  • Customers don't like
    • How the 4g network is now subpar from what it used to be 1

In April I did the biggest mistake of my life signing a 1 year contract with Ooredoo 4G internet. Since then, literally the fastest speed I ever get was 1mbs. I have been told while buying it that I can return it at anytime if its a coverage problem. Now they're telling me they should check the router first and they upgraded my router, then they tell me its an issue that will be resolved in 2 weeks. Another incompetent agent told me "why you... Read more

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Ooredoo - Slow 4G Internet Speed
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I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more affordably priced 4G LTE internet packages last year, the speed of their 4G network was quite good (at home or at work). After the mass roll-out of the aforementioned service, the speed of their 4G network went downhill. The current speed of their 4G LTE service now is more or... Read more

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